Apply now »

Manager - Product Analytics

Location: 

Toronto, ON, CA, M5J1H8

Brand:  Optimum
Requisition #:  11969

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!

  
We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is now longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities.


If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you! 

Job Summary

Become a driving force in the transformation of our product experience and join Optimum to help craft the next chapter of product-led growth. As a Manager reporting to the Director of Product Analytics, this role is pivotal in refining our approach to driving product decisions and roadmap strategy. You'll conduct robust analytics and drive insights supporting our Product team, dive deep into data, and develop visualization solutions that immediately impact the business. 

Responsibilities

  • Embed with cross-functional teams to become a subject matter expert and support tactical and strategic Product decisions.
  • Lead key analytics projects, conducting advanced data analysis using Python, Google Big Query, and other analytical tools.
  • Present complex data and insights in a clear, concise manner to executive leadership, aiding in data-driven decision-making. 
  • Quickly surface key product performance drivers for business leaders, from top-line metrics to granular feature-level insights where applicable. 
  • Identify opportunities to use data to develop new product strategies, improve customer experience, and support growth as the product evolves. 
  • Automate repetitive tasks and processes to enhance efficiency and accuracy in product analyses. 

Qualifications

  • Bachelor’s degree in Business, Economics, Data Science, or a related field
  • 3+ years of experience in product strategy, analytics, or a related field; experience in the telecommunications/mobile or subscription-based industry is a plus
  • Advanced Excel skills with experience mining large data sets
  • Proficiency in SQL, Google Big Query, and other analytical tools; experience with automation tools and techniques is highly desirable; experience with a scripting language, such as Python or R and familiarity with statistical packages is a plus
  • Solid understanding of statistical inference, experimental design, and analytic bias 
  • Experience with Business Intelligence reporting tools (e.g., Tableau) 
  • Experience supporting product or business reviews such as Monthly or Quarterly Business Reviews and leadership meetings with visual or analytical support 
  • Ability to work independently and collaboratively in a dynamic team environment
  • Strong strategic thinking and problem-solving skills, with the ability to manage multiple projects simultaneously
  • Strong analytical and interpretive skills with a curiosity for understanding customer behavior and product performance 
  • Ability to quickly identify product problems and opportunities through data 
  • Solution-oriented mindset able to ideate, own, and manage innovative data solutions that can be leveraged for future product strategies
  • Ability to communicate efficiently with the ability to convey complex information to non-technical stakeholders
  • Strong organizational and project management skills; capability to document, prepare, and present data-driven presentations 
  • Strategic thinking and ability to anticipate future trends, user needs, and product expectations

At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What’s Right, Drive One Optimum, and Make It Happen. These aren’t just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It’s all part of the bigger picture of “Be The Difference” where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stop.

 

If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team. Together, we'll shape the future of connectivity.

 

All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company’s discretion based on business necessity.

 

We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.

The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.

 

Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.

 

Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $143,942.00 - $236,477.00  / year. The rate/range provided herein is the anticipated pay at the time of hire and does not reflect future job opportunity.

Apply now »