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Director Plant Maintenance

Location: 

Lubbock, TX, US, 79410

Brand:  Optimum
Requisition #:  11422

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!

 

We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore – it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.

 

If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!

 

We are Optimum!

Job Summary

The Director of Outside Plant Operations is responsible through Network Performance for the efficient and effective delivery of Products and Services to Customers. Responsibilities include but are not limited to maintaining the Platform of Choice with oversight of all activities relating to the HFC and Fiber Networks (both Upstream and Downstream), Network WiFi Installation and Support Maintenance, Outage Restoration, Scheduled Plant Maintenance, Federal, State, and Local Compliance and FCC proofs including CLI Measurement, Detection and Repair. This position is responsible for a 24x7 Operation which is required to perform when needed in adverse conditions. The Director of Outside Plant Operations is accountable for actively managing Operating and Capital Costs while achieving specific Service, Performance and Project Targets.

Responsibilities

  • Contribute to development and execution of Engineering / Technical Operations strategy, policies, and procedures for all technicians.
  • Oversee the entirety of OSP Engineering within the region.
  • Oversee the development and management of processes, methods, and technologies to be used employees and/or third-party vendors.
  • Responsible for the Regional KPI compliance, develops and implements processes to improve negative trends.
  • Provide overall strategic direction, capital planning and operational oversight to ensure high levels of engineering support for the company’s network systems.
  • Work with business leaders to identify high priority projects, acquire necessary resources and ensure decision making is aligned with strategic and business objectives.
  • Ensure processes are in place to support regional / local operational teams.
  • Monitor system, plant and facility health and utilization, driving performance improvements and actions to address risks, issues, and concerns.
  • Responsible for career architecture development, support, and performance management for all outside plant team members in the region.
  • Develops and maintains successful relationships with internal and external business units.

Qualifications

  • Minimum 8 years management experience, with demonstrated increasing levels of responsibility within the organization
  • At least 5 years of experience managing in an HFC/Fiber Network
  • Proven successful experience in launching new products and services in the organization
  • Demonstrated experience in change management and leadership
  • Undergraduate degree and or NCTI Certification desired

  • Must possess and maintain a valid driver’s license in good standing within the state of current residence

At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.

 

If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. 

 

All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company’s discretion based on business necessity.

 

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.

 

Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law. 

 

Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.


Nearest Major Market: Lubbock

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