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Mobile Product Manager (70004912)

Location: 

Long Island City, NY, US, 11101

Brand:  Optimum
Requisition #:  11573

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! 

 

We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore – it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.

 

If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!

 

We are Optimum!

Job Summary

Optimum delivers a full suite of connectivity products — Internet, TV, Phone, and Mobile — seamlessly connecting residential and business customers at home, at work, and on the go. Since launching Optimum Mobile in 2019, we've been committed to providing seamless, simple, and reliable mobile service over the nation's leading 5G network.

As the Mobile Product Manager for Compliance & Credit, you will own the full development lifecycle of features that sit at the intersection of regulatory compliance and credit risk management. This is a high-visibility role with direct influence on the mobile product roadmap, working at the center of a cross-functional team that spans Engineering, Credit & Collections, Legal, Customer Experience, and Go-to-Market.

Responsibilities

Product Ownership

  • Own the end-to-end product development lifecycle for a defined product domain features across all customer facing and back-office channels
  • Drive post-deployment operations management, proactively monitoring feature performance against financial and customer KPIs
  • Author clear, detailed business requirements, user stories, and acceptance criteria that connect product functionality to measurable business outcomes

Strategy & Analysis

  • Develop end-to-end business cases for new features and enhancements, clearly articulating customer value, cost drivers, revenue impact, risk, and ROI
  • Build and maintain financial models to forecast benefits (e.g., revenue lift, cost reduction, churn mitigation, conversion improvement) and inform prioritization decisions
     • Benchmark competitive products and industry practices to support investment recommendations and roadmap sequencing
     • Define success metrics upfront; track actual performance versus forecast and adjust roadmap decisions accordingly
     • Apply AI and automation tools to accelerate discovery, streamline requirements analysis, and improve investment decisions
     • Translate enterprise and product strategy into execution-ready initiatives with clear economic justification
     
    Collaboration & Delivery
     • Partner closely with Product Leadership, Engineering, Monetization, Finance, IT, Network Engineering, CX, and Retention teams to align on investment rationale and trade-offs
     • Present product proposals, ROI cases, and post-launch results to senior and executive stakeholders
     • Serve as the subject matter expert for your product portfolio – driving alignment from 

Qualifications

Experience

  • 4+ years in product management, product development, consulting, or financial modeling for mobile or software products
  • 3+ years specifically in mobile app or web product development
  • Proven proficiency in Agile methodology and Jira board management
  • Bachelor's degree required

Technical Skills

  • Solid understanding of mobile and digital technologies, APIs, cellular/5G, and Wi-Fi
  • Demonstrated proficiency with AI tools (e.g., LLMs, generative AI platforms, AI-assisted analytics) applied to product workflows — research, documentation, prototyping, or risk assessment
  • Familiarity with network architecture and telecom platforms preferred
  • Ability to translate complex technical concepts into clear, documented requirements and process flows

Leadership & Communication

  • Excellent written and verbal communication; ability to engage technical, non-technical, and executive audiences equally well
  • Effective cross-functional team leadership and stakeholder management
  • Broad fluency across product management, business development, network engineering, UX/UI, and marketing

Mindset & Work Style

  • Big-picture thinker with strong follow-through — vision without execution isn't enough here
  • Hyper-organized, proactive self-starter who thrives in ambiguous, fast-paced environments
  • Strong analytical problem-solving skills; data-driven approach to understanding consumer and market behavior

At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.

 

If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. 

 

All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company’s discretion based on business necessity.

 

We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.

 

The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.

 

Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.

 

Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $123,379.00 - $202,694.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.

 

We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S.  Please note that at this time, we do not provide visa sponsorship for employment.


Nearest Major Market: Brooklyn
Nearest Secondary Market: New York City

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